Returns & Exchanges
At SINCERELY YOURS, we want you to love your beauty routine, which is why we offer a 30-day window for returns on items in their original, unopened condition. If a product doesn't meet your expectations, our dedicated team is here to ensure a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the unused beauty products in their original packaging to ensure they are protected during transit.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing